1. What services do you offer?

​

I offer a full range of graphic design and creative services, including:

• Logo, brand + visual identity design

• Website design + implementation (Shopify e-commerce, Wix showcase sites)

• Social media strategy, templates & content assets

• Marketing + printed collateral (brochures, posters, flyers, business cards, etc.)

• Illustration + custom artwork

• Creative direction + brand consulting

​

If you don’t see your exact need listed — just ask. I often tailor solutions based on project requirements.

​

​

2. How does the design process work?

​

My work process is structured, clear and collaborative:

1. Discovery & Briefing
   We define your objectives, needs, tone and creative direction.

2. Quotation & Approval
   You receive a detailed proposal including deliverables, price and timeline.
   A 50% non-refundable deposit is required to begin.

3. Research & Design Development
   I explore direction, create concepts, build visual propositions.
   A 25% required before revision rounds start.

4. Review & Revisions

5. You share feedback
   I refine and adjust within the revision rounds included.

6. Final Delivery
   Once the remaining balance is paid, I deliver all approved files.

​

Every project includes a written brief + written scope to ensure full clarity for both sides.

​​

​

3. How long does a project take?

​

Timelines vary depending on complexity and content readiness.​

• Full branding identity → 3–6+ weeks

• Website with content → 4–10+ weeks depending on material provided

​

Exact timing is always included in the proposal. Delays in feedback or missing content may extend the schedule.

​

​

4. What is the minimum cost to work with you?

​

My minimum project fee is 3,000 AED.
Every quotation is customised based on scope, deliverables and complexity.

​

All quotations are valid for a period of 30 days from the date of issue.

​

​

5. What is the payment structure?

​

Standard structure (unless otherwise agreed in writing):

• 50% non-refundable deposit before work begins

• 25% required before revision rounds start

• 25% balance due prior to delivery of final files

No final files are sent until the full balance is paid.

​

​

6. How many revisions are included?

​

By default projects include 2 rounds of revisions unless specified differently in your quotation.
Extra revisions or additional creative directions outside scope will incur additional cost.

​​

​

7. What do you need from me to get started?

​

To begin the project smoothly, I will need:

• A completed brief + any existing brand materials

• Required content (text, images, references, guidelines…)

• A signed proposal/quotation

• 50% deposit payment

​

Clear + timely communication ensures efficient progress.

​

​

8. What happens if I delay sending content, feedback or information?

​

If I cannot progress due to missing information from the client:

• Work automatically pauses after 14 days of inactivity and the timeline extends accordingly

• A reactivation/rescheduling fee may apply

• After 30 days with no update, the project may be closed

​

Restarting the project will require payment for work already completed and may require a new quote.

​

​

9. Will I own the final design files?

Yes — full ownership of the approved final designs is transferred to you after the final payment.

​

However:

• Unused drafts, explorations and concept proposals remain my intellectual property

• I reserve the right to showcase the work in my portfolio unless confidentiality is formally requested

​

​

10. What file formats will I receive?

​

Standard deliveries include:

Print → PDF, AI, EPS
Digital/web → PNG, JPG, SVG

​

If you need additional formats (indesign, layered PSD, GIF, video, etc.) simply request it ahead of delivery.

​

​

11. Do you work with clients outside the UAE?

​

Absolutely — I work remotely with clients worldwide.
Communication can happen through email, WhatsApp, Google Meet or the platform that suits you best.

​

​

12. Do you offer printing or production services?

​

I primarily deliver design and digital assets but I will guide you to trusted printers and ensure files are print-ready.
If needed I can assist with print supervision at request (additional fee applies).

​

​

13. Can you redesign or refresh an existing logo?

​

Yes — I can refine, simplify or modernise your current identity while maintaining recognition and consistency.
We will evaluate what to keep, what to evolve and what to rebuild.

​

​

14. What if I don’t like the first proposals?

​

Design is a collaborative, iterative process.
If the first round doesn’t feel right, your feedback will guide adjustments within the revision rounds included.
Clear direction = better output, faster.

​

​

15. What if I need additional work after the project ends?

​

You can always come back for more support — new assets, extra applications, social templates, website updates, etc.
Post-project services are simply quoted as an add-on whenever needed.

​

​

16. Can we meet in person?

​

Yes — if you're in Dubai (or nearby) we can meet for a project discussion or workshop.
If not, distancing is no issue — phone and video calls work beautifully.